Privacy Policy

Veterans Debt Support ("we," "us," or "our") is a private financial services organization that helps veterans and their families explore potential solutions for qualifying unsecured consumer debt. We are not affiliated with, endorsed by, sponsored by, or associated with the U.S. Department of Veterans Affairs, the U.S. Department of Defense, or any federal or state government agency.

This Privacy Policy describes how we collect, use, and protect information you provide through our website at vetdebtsupport.com. By using our website or submitting a form, you acknowledge the practices described in this policy.

We collect information that you voluntarily provide through the forms on our website, including your first and last name, email address, phone number, state of residence, and details about your financial situation such as the amount of debt you are looking to resolve, your approximate minimum monthly payment, and whether you are behind on payments.

We may also collect technical information automatically when you visit vetdebtsupport.com, such as your IP address, browser type, device type, pages visited, and referring URLs.

We use the information you provide to respond to your inquiry, review your situation, explain potential options for managing qualifying unsecured debt, and schedule and conduct consultations.

We may also use your information to communicate with you about your consultation, to provide information that may be relevant to your financial situation, and to improve our website and services.

When you submit a form on our website, the information you enter is transmitted to our customer relationship management system and used to create or update a contact record associated with you. This allows our team to review your situation and follow up regarding your request.

Submitting a form does not obligate you to enroll in any program, and no decision about your situation is made automatically based on form submissions alone.

By providing your phone number and email address, you authorize Veterans Debt Support to contact you at the number and address you provided regarding your inquiry and potential options. Communications may be made using automated telephone dialing systems, artificial or prerecorded voices, or by a live representative.

You are not required to provide a phone number or email address to use our website, but doing so helps us respond to your request. SMS consent, where offered, is separate and must be provided affirmatively, as described below.

If you explicitly consent by checking the SMS / Call Consent box on our form, you agree to receive informational and marketing text messages from Veterans Debt Support at the mobile number you provided. SMS consent must be affirmative and is not required to use our website or submit a form.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of receiving text messages at any time. Reply HELP for help. Consent is not a condition of purchase.

Mobile phone numbers, SMS opt-in data, and SMS consent will not be shared, sold, rented, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

Our website may use cookies and similar technologies to operate properly, remember your preferences, and analyze traffic. You can control cookies through your browser settings, but disabling them may affect website functionality.

We may use third-party analytics and advertising tools, including the Meta (Facebook) pixel and TikTok pixel, to understand how visitors use our site and to measure or improve our outreach. These tools may collect information such as your IP address, browser type, and activity on our site, and may set or read cookies on your device.

Depending on applicable state law, some advertising or analytics activity may be considered a sale, sharing, or use of personal information for targeted advertising. Where required, we honor opt-out requests submitted through the mechanisms described in the Consumer Privacy Rights section below.

Personal information may be shared with service providers or partners involved in fulfilling the consumer's specific request, where permitted by law and consistent with the disclosures and consent presented at the time the information is collected.

We work with trusted third-party service providers that assist us with operating our website, managing contact records, scheduling appointments, and communicating with you. These providers have access to your information only as necessary to perform their functions and are obligated to protect its confidentiality.

Mobile phone numbers, SMS opt-in data, and SMS consent will not be shared, sold, rented, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

We retain the information you provide for as long as necessary to fulfill the purposes described in this policy, respond to your inquiry, and comply with applicable legal, accounting, or operational requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it in accordance with our retention practices.

Because the information you submit may relate to your financial condition, we treat it as sensitive personal information and apply reasonable safeguards designed to protect it in accordance with applicable privacy and consumer protection laws.

We take reasonable measures to protect the information you provide against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to delete it.

Depending on your state of residence, you may have certain rights regarding your personal information, such as the right to request access to, correction of, or deletion of your personal information, the right to opt out of the sale or sharing of your personal information, and the right to limit the use of your personal information for targeted advertising.

Where supported by your browser or device, we honor Global Privacy Control (GPC) signals as a request to opt out of the sale or sharing of your personal information for targeted advertising, to the extent required by applicable law.

To exercise any applicable rights, you may contact us using the information provided below.

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the updated effective date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or our information practices, you may contact Veterans Debt Support at:

Phone: (949) 670-9641

Email: info@vetdebtsupport.com